Privacy Policy

This Privacy Policy describes how Degree Day, LLC ("Degree Day," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit degreeday.org, use the Degree Day Hazard Explorer, contact us, request information, or otherwise interact with our websites, products, and services that link to this Privacy Policy (collectively, the "Services").

This Privacy Policy does not apply to information collected by third parties that we do not control, even if our Services link to those third parties.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through the Services and related interactions with Degree Day.

2. Information We Collect

We may collect the following categories of information, depending on how you use the Services:

Information you provide directly. For example: name, company, email address, phone number, mailing address, inquiry details, and any information you submit through contact forms, demo requests, newsletter sign-ups, support requests, or business communications.
Location and search inputs. For example: addresses, coordinates, place names, parcel or asset identifiers, or other location information you enter into the Hazard Explorer or related tools.
Usage and device information. For example: IP address, browser type, device identifiers, operating system, referring pages, pages viewed, clickstream data, approximate geolocation derived from IP, dates and times of access, and interaction data relating to maps, layers, searches, exports, or downloads.
Cookies and similar technologies. We may use cookies, pixels, tags, local storage, and similar technologies for authentication, preferences, security, analytics, and site performance.
Communications and transaction records. If you communicate with us, we may keep records of those communications and related metadata.

3. How We Use Information

We may use information for the following purposes:

To provide, maintain, operate, secure, and improve the Services.
To respond to inquiries, provide customer support, schedule demonstrations, and communicate with you.
To process searches, render maps, generate scores or reports, and support requested site functionality.
To understand how users interact with the Services and improve performance, usability, content, and methodology.
To detect, investigate, prevent, or address security incidents, fraud, abuse, or other unlawful activity.
To comply with legal obligations, enforce our Terms of Use, and protect our rights, users, and business.
To send service-related communications and, where permitted by law, newsletters, updates, or marketing communications that you can opt out of.

4. Cookies and Analytics

We may use cookies and similar technologies to remember preferences, maintain sessions, measure traffic, understand usage patterns, and improve the Services.

We may also use third-party analytics or infrastructure providers that collect information about your use of the Services. You can often control cookies through your browser settings, but disabling them may affect functionality.

5. How We Disclose Information

We do not sell your personal information in the ordinary sense of exchanging it for money. We may disclose information in the following circumstances:

Service providers. We may share information with vendors and contractors that help us host, secure, operate, analyze, maintain, or support the Services.
Professional advisors and business counterparties. We may share information with lawyers, accountants, insurers, auditors, payment processors, prospective investors, acquirers, or business partners where reasonably necessary.
Legal compliance and protection. We may disclose information if we believe in good faith that disclosure is necessary to comply with law, legal process, government request, or to protect the rights, safety, property, or security of Degree Day, users, or others.
Business transfers. We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.
With your direction or consent. We may disclose information when you request or authorize us to do so.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business needs.

Retention periods may vary depending on the type of information, the sensitivity of the information, whether the information is needed for ongoing Services, and applicable legal requirements.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where data protection laws may differ from those in your jurisdiction.

9. Your Choices

You may opt out of promotional emails by using the unsubscribe link in those emails or by contacting us. You may also be able to control cookies through your browser or device settings.

Depending on where you live, you may have additional privacy rights under applicable law, such as the right to request access to, correction of, deletion of, or limitation of certain personal information. We will evaluate and respond to verified requests as required by applicable law.

10. U.S. State Privacy Rights

Depending on your U.S. state of residence, you may have certain rights regarding your personal information under applicable state privacy laws. These rights may include, subject to legal limitations and verification of your request, the right to:

Confirm whether we process your personal information.
Request access to the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of personal information.
Request a copy of certain personal information in a portable format.
Opt out of certain types of processing, such as targeted advertising, the sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects, where applicable.

To submit a privacy rights request, please contact us at: info@degreeday.org

We may take steps to verify your identity before responding to your request. You may also have the right to appeal our decision regarding your request, depending on your state of residence. To submit an appeal, contact us using the same contact information above.

We do not sell personal information for money. We also do not use personal information for targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects unless we specifically state otherwise.

If our data practices change, we will update this Privacy Policy accordingly.

11. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Services, please contact us so that we can take appropriate action.

12. Third-Party Links and Embedded Services

The Services may contain links to, or integrate with, third-party websites, map providers, analytics tools, payment tools, or other services. We are not responsible for the privacy, security, or information practices of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised policy, to the extent permitted by law.

14. Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, please contact:

Degree Day, LLC
info@degreeday.org